Check-in conversation guide
Our check-in guide helps you to have a continuous and constructive dialogue to improve employee engagement, encourage skill development & reach your professional goals.
Customer stories: ngage
About ngage
ngage is a Belgian consulting boutique founded in 2009. In line with their aspiration to be recognised as management consultants with a human twist, putting development and people at the centre of their concerns, they partnered up with huapii to implement and embed their performance management system to further enhance a real feedback and growth culture.
The Challenge
Before being enabled by huapii the performance management process lacked clarity and HR was not getting enough real-time information and data to play a real business partner role in supporting key decisions on career, talent and promotion.
“One of our goals was to think about how we can help the relationship between a mentor and a mentee: to be structured, to be easy throughout the year, to streamline the way of setting objectives, etc. The ease of huapii, and the fact that you can set interactive goals really help us,” says Brieuc Van Houtte, Manager at ngage. “The second goal was to improve our feedback culture. The huapii platform allows you to have 360° feedback, on a personal level but also on your performance objectives.”
“The ease of huapii, and the fact that you can set interactive goals really help us”
ngage’s choice: people at the centre
To address these shortcomings, ngage was looking for a flexible platform that places people at the centre and allows different levels of people management and coaching. The mentors support the ngagers to develop their skills and their career while the project managers define their objectives in line with their mission(s). On top of that 360° feedback is enabled to create a real culture of growth.
Onboarding and Implementation
In a couple of weeks, huapii and ngage implemented and personalised the platform to allow the HR team to pilot it before a company-wide launch in January 2022. One year later the results and the adoption are there:
- An up-to-date skills mapping of the ngagers’ talents
- A real feedback culture is shown by the number of feedback exchanged every month internally but also externally (from clients with whom they work on projects)
- HR teams act as real business partners thanks to more qualitative data and reporting.
huapii In Three Words
We asked Audrey to describe huapii in three words.
1. Adaptability
huapii adapts to the ngage’s company culture.
2. Ownweship
ngage’s people are at the centre.
3. Innovative
huapii involves its customers extensively in defining their future roadmaps.
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Skills development
SKILLS DEVELOPMENT 9 out of 10 leavers would have stayed if their employer had invested more in their skills. The skills profile in huapii enables each employee to become ambassador of his/her own skills matrix and position that openly into the organization. Bart Van Bambost CHRO at Nipro Europe Group Companies Find skills within your
