JOIN THE HUAPII FAMILY!

We’re making work a happy place, and it starts at huapii. We love our people, and our people love working here. Go ahead. Love your job.

Our culture

We live and use our values every day to make effective decisions and remain true to our cause.

''JUST LIVE IT''

People first

At huapii we put people at the center of everything we do: from customers and users to colleagues. We grow together.

''JUST DO IT''

More action, less talk

At huapii we own it and we get things done. We are proactive and actively seek opportunities to improve our product, our processes, and our abilities.

''JUST SAY IT''

Transparency

At huapii we speak our minds and we contribute authentically and positively.

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Careers

Sales Development Representative

Sales - Full Time

Customer Success Manager

Customer Success - Full time

Tech Lead

Product - Full time

Perks & Benefits

Nothing matching your profile?

Let us get back to you or surprise us with your resume if you think your unique profile would make a difference.

Customer success manager wanted!🚀

We dream of a world where every organisation has adopted new ways of working, where every team is really a team and where every person is empowered to manage their own career.

Our mission with huapii is to be an ally to future proof your organization and empower people to thrive.

The way we do this is by supporting HR and people managers to unleash the strengths, skills and full potential of their people and teams. Not in the more traditional way, but really ‘from within’ combining our viral change approach and our platform to make it stick.

Your responsibilities:

Relationship management : you’ll help huapii’s customers achieve the maximum value from huapii by understanding their goals and helping them to achieve them.
Change management : coach and support customers on how to most effectively manage the adoption of new behaviors (new ways of working). Ensure that our customers realize the full potential of our products and services to meet their objectives.
Personalized platform set up : Work closely with the product team to drive the evolution of huapii’s platform and manage implementations (co-creation workshops with customers, feedback to the product team, be the voice of customer for issues resolution…)
Promote adoption, and client satisfaction to drive renewals and upsells.
Help improve huapii Customer Success strategy for future customers.
Work in partnership with Sales and Marketing, identify the narrative of our Customer Success stories via press, web portals and community events.

Last but not least, surprise us with ideas we wouldn’t have thought about! We are a start up, which will give you the chance to develop yourself in new areas if you want to :)

Your happiness toolkit to enjoy your mission:

Languages: NL native speaker + EN (+other languages are a great plus)
2 to 5 years experience in (preferably soft) HR or Customer Success roles
A real “can-do” attitude and bias to action
Strong communication skills with a growth and learning mindset
Excellent customer service and relationship building skills
Strong project management skills
Ability to identify customer objectives and drive success plans to meet them
Ability to learn technical details of product configuration and delivery (tech savvy)
Desire to learn HR product landscape and the problems being tackled

Interested? Send us your application at alice.tranchant@huapii.com