JOIN THE HUAPII FAMILY!

We’re making work a happy place, and it starts at huapii. We love our people, and our people love working here. Go ahead. Love your job.

Our culture

We live and use our values every day to make effective decisions and remain true to our cause.

''JUST LIVE IT''

People first

At huapii we put people at the center of everything we do: from customers and users to colleagues. We grow together.

''JUST DO IT''

More action, less talk

At huapii we own it and we get things done. We are proactive and actively seek opportunities to improve our product, our processes, and our abilities.

''JUST SAY IT''

Transparency

At huapii we speak our minds and we contribute authentically and positively.

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Careers

Sales Development Representative

Sales - Full Time

Customer Success Manager

Customer Success - Full time

Perks & Benefits

Nothing matching your profile?

Let us get back to you or surprise us with your resume if you think your unique profile would make a difference.

Customer success manager wanted!🚀

We dream of a world where every organisation has adopted new ways of working, where every team is really a team and where every person is empowered to manage their own career.

Our mission with huapii is to be an ally to future proof your organization and empower your people to thrive.

The way we do this is by supporting HR and Management to unleash the strengths, skills and full potential of your people and teams. Not in the more traditional way, but really ‘from within’ combining our viral change approach and our huapii ‘app-like’ platform (designed by employees) to make it stick.

Your responsibilities:

You’ll help huapii’s customers achieve the maximum possible value from huapii by understanding their goals and helping them to achieve those
Help build huapii Customer Success strategy for future customers and create scalable policies and procedures to optimize the customer experience.
Coach customers on how to most effectively manage their programs. Ensure customers realize the full potential of our products and services to meet their objectives.
Promote adoption, and client satisfaction to drive renewals and upsells.
Working in partnership with Sales and Marketing, identify and amplify the narrative of our biggest Customer Success stories via press, web portals and community events.
Timely and accurately respond to customer inquiries.

And surprise us and huapii with ideas we wouldn’t have thought about ! We are a small team, which will give you the chance to develop yourself in new areas if you want to :) A few examples : Finance support (business plan, cash flows follow up, looking for subsidies), sales, CRM set up, marketing content, community management, social media content… possibilities are limitless!

Your happiness toolkit to enjoy your mission:

2 to 5 years experience in HR solutions or Customer Success roles.
Languages: EN + NL (other languages are a plus)
A real “can-do” attitude and bias to action
Strong communication skills with a growth and learning mindset
Excellent customer service and relationship building skills
Strong project management skills
Ability to identify customer objectives and drive success plans to meet them
Ability to learn technical details of product configuration and delivery
Desire to learn the HR product landscape and the problems being tackled

Interested?